FAQ

Are your wall stickers easy to apply?

Very easy! We provide simple, step-by-step instructions with each order, which you can also find on our website. YouTube is another excellent resource for videos on how to apply vinyl wall stickers.

What surfaces can I stick my wall sticker to?

Our vinyl wall stickers adhere to almost any smooth or lightly textured surface, such as painted walls, glass, mirrors, smooth metal, and wood. However, they won’t stick to rough or uneven surfaces like bare cinder block, brick, or fabric. For best results, ensure the surface is clean—dirt or grease can cause the wall sticker to peel off prematurely.

Are your wall stickers removable?

Yes, and they’re easy to remove! Our wall stickers are ideal for renters and homeowners as they won’t damage walls or other non-porous surfaces. To remove, grip the corner of the wall sticker using tweezers or an application/removal tool, then gently peel it off. If the wall sticker has been in place for a long time, applying heat with a hair dryer can make removal even easier.

Can I reuse my wall stickers after removing them?

No, our wall stickers are designed for single use only. Once removed, they cannot be reapplied or reused.

Do you offer bulk discounts for large orders?

Yes, we do! If you’re planning to place a large order, please contact us using our contact form for a custom quote.

How do I clean the surface before applying a wall sticker?

Ensure the surface is clean and dry. Use a lint-free cloth and mild cleaner to remove any dirt, grease, or dust. Allow the surface to dry completely before applying the wall sticker.

What should I do if my wall sticker bubbles during application?

If bubbles appear, gently press them out toward the edges of the wall sticker using a soft cloth or squeegee. For stubborn bubbles, use a small pin to poke a tiny hole and press the air out gently.

Can I apply wall stickers to outdoor surfaces?

Yes, our wall stickers are made from premium outdoor-grade vinyl and are suitable for outdoor surfaces. However, durability may vary depending on exposure to weather conditions.

How long will my wall sticker last?

We use premium-quality vinyl with an outdoor lifespan of up to 7 years. Indoors, the lifespan can be even longer if the wall sticker is properly cared for and not subjected to excessive wear and tear. Treat it well, and it will last!

Do you offer different sizes or colours for your wall stickers?

Yes, many of our wall stickers can be customized in size and colour. Please contact us using our contact form to discuss your specific requirements.

Do you create custom wall stickers?

Yes, we can accommodate custom requests! Whether you have an idea you’d like us to design or existing artwork or logos you’d like made into wall stickers, we can help. Please use our contact form to get in touch. Each request will be individually priced based on the job size, and all designs will be sent to you for approval before production. We accept various file types (PDF, EPS, JPEG, AI, TIFF, etc.), but note that image files may need to be converted to vector format for manufacturing.

Shipping and Returns

How long before I get my order?

We aim to manufacture and dispatch orders within two working days of receipt. We use the fastest untracked postal service available. UK deliveries usually arrive the next day after dispatch, while international delivery times vary by destination. You'll be notified when your order is dispatched, but if you have concerns about delays, please contact us through our contact form.

Do you ship internationally?

Yes, we ship worldwide! Shipping rates are calculated and displayed during checkout.

What payment methods do you accept?

We accept all major payment methods, including credit/debit cards and PayPal. The available options will be displayed at checkout.

What is your returns policy?

All our products are handmade, and we conduct thorough quality checks. If you’re unhappy with your order, please contact us using our contact form to arrange a return or refund. Returns are accepted only if the item is undamaged and has not been applied. Full application instructions are included with your order and available on our website if needed.

What if my order arrives damaged?

If your order arrives damaged, please contact us immediately using our contact form. We’ll arrange for a replacement or refund as quickly as possible.

Have more questions?

If you have additional questions, feel free to reach out using our contact form, and we’ll respond within 24 hours.